Reference

koko88 Privacy Policy for Your Account

Our Privacy Policy shows how koko88 handles the phone details, account activity and wallet references connected with your access.

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What This Privacy Policy Covers

koko88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies to data you provide when creating an account, confirming your phone, contacting support, or checking a payment status. We may handle your account identifier, phone number, device signals, session activity, wallet reference, and records needed to match a deposit or withdrawal request.

1
DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us identify the transaction you ask us to check; we do not describe those references as permission to access your wallet. We use data for account operation, security checks, service messages and required record keeping.
2
Access to koko88 depends on local law, and this policy applies where local law permits. If you ask us to change or remove eligible data, we first confirm that the request belongs to your account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT OPTIONS

Get Privacy Help Near Your Account

A clear contact path matters when a data question affects your account or wallet status. We ask you to contact our support team through the contact route shown after account login, with your account identifier and the payment reference if your question concerns DANA, GoPay or QRIS. Do not send a password or full wallet credentials in a message.

Team online

Account contact

Use the support contact displayed inside your logged-in account to ask about the Privacy Policy, request a data change, or confirm which account detail we hold.

Payment context

Include the relevant DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference when asking why a transaction record is linked to your account.

Access checks

We may ask for account and phone verification before discussing personal data, helping prevent another person from receiving details connected with your koko88 access.

DATA PRACTICES

See How We Handle Wallet Data

We keep this policy practical: you should know what is collected, why it is needed, and how to ask for a correction.

Account details

When you open an account, we use the phone and account details you submit to create access, complete verification, and send messages connected with your account activity.

Wallet references

A DANA, OVO, GoPay or QRIS reference helps us trace the payment status you ask about. It is used as a transaction marker, not as your wallet password.

Cookies and sessions

Cookies can keep your sign-in session active and remember selected settings on your device. You can manage cookie controls through your browser, though some account steps may then need repeating.

Device signals

We may record limited device and connection signals to detect unusual sign-ins and protect account access. Opening the lobby on mobile does not require us to read your private files.

Retention period

We retain account, payment and support records for the period needed to operate services, resolve a payment question, meet legal duties, or protect against misuse.

Change request

To request a correction, deletion where available, or a copy of personal data, contact us through the logged-in support route with the account step you need changed.

Privacy Policy Answers Before Account Opening

These Privacy Policy answers focus on the decisions you make before opening an account and the records created afterward. We keep the wording tied to actual account steps, local payment references and device access, so you can decide what to share and how to contact us.

The koko88 Privacy Policy covers account details, phone verification, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create and verify account access, connect support requests to the right account, and help detect unusual sign-ins. We do not ask you to send your password through support.

Yes. The Privacy Policy explains how we use a QRIS, DANA, OVO or GoPay reference to check the payment status you report. The reference does not give us access to your wallet credentials.

Log in and use the support contact shown in your account. State whether you want a correction, a copy, or deletion where available, then provide the relevant account detail for verification.

Cookies can maintain your session and remember selected settings while you move between account pages and the lobby. Browser controls let you manage them, although some access steps may need repeating.

We keep account, payment and support records for as long as needed for account operation, payment questions, security work and applicable legal duties. The period can differ by record type and request.

Access depends on local law and is provided where local law permits. Your account and payment data are handled under this Privacy Policy when you use the available access route in Indonesia.

koko88 Privacy Policy for Your Account

Get Privacy Help Near Your Account

Account contact

Payment context

Access checks

See How We Handle Wallet Data

Account details

Wallet references

Cookies and sessions

Device signals

Retention period

Change request

Privacy Policy Answers Before Account Opening

01 What does the koko88 Privacy Policy cover?

02 Why does koko88 need my phone number?

03 Does the Privacy Policy cover QRIS and wallet data?

04 How can I request a change to my koko88 data?

05 How does koko88 use cookies on my device?

06 How long does the Privacy Policy keep account records?

07 Can I access koko88 from Indonesia?

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